Customers love True tech services
Thousands of happy customers trust True to help with laptops, desktops, tablets, TVs, and more.
What customers love about True
Customers can be wary of remote tech support. We’re the ace up your sleeve with answers to customers’ most essential questions.
Supported right here in the US
Each member of our 24/7 call center is located right here in the US. Both English- and Spanish-speaking support is available. Rest assured your customers will talk to a tech expert who understands them.
We support devices of all kinds
From Aspire to Zebra, we support devices from every brand – no matter where they were purchased. We help make the most of your customers' computers, tablets, phones, printers, TVs, and more.
Safe, secure remote access
Our techs can only access customer devices with their express consent – and unique one-time code. All customer data is secured off-site using MD5 encryption and tokenization.
No additional fees
Say goodbye to surprise fees. If you need anything once the technician is done, we’ll do everything we can to make sure you’re 100% satisfied.
How customers redeem their service
Purchase service online or in-store
Customers purchase service on your online store or in-store. All details are collected and stored in a central database.
Check email for details
Customers receive an email with instructions on how to begin their service and how to contact True. For in-home services, a technician will reach out within 1-2 business days to schedule their appointment.
Technicians do their magic
Customers initiate their service whenever they’re ready. All of True’s remote technicians are CompTIA A+ certified, and our in-home technicians carry certifications for their specializations. Plus, customers are fully insured if anything goes wrong.
Reports and bills sent automatically
Our Premium Tech Support doesn’t require any billing information. If customers need anything else, we’ll do everything we can to make sure they’re 100% satisfied.
Trusted by thousands of happy customers
I used the service today and it was outstanding. Skylar and Theodor were great. They updated my computer and got me back on track with my security features and even cleaned up old history. It was painless for me. Now my computer is operating much faster than it has for years. This is the best computer support I have ever had and for the price you cannot beat it.
They were on the phone with me until it was functioning. I never would have been able to do it myself.
Zachary was extremely patient with me and was able to resolve my issue over the phone. Thanks to him for his outstanding support.