Built for flexibility

Our Cloud Platform is perfect for Retail, VAR’s, call centers, end-user platforms and back-end platforms. Its modular design makes it easy to meet your unique requirements.

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RESTful API integrations with headache-free documentation

Your IT department will love our documentation. It's well-structured, filled with real-world examples, and completely searchable.

More platforms, more power

Don’t see your platform on this list? We’re always looking to expand our capabilities. Our back-end experts will work with your team to set up an integration.

Fulfillment

FedEx

Our robust FedEx API integration provides live rate calculation, shipping labels, status tracking, address validation, and more. All using your unique meter number.

UPS

Our blazing-fast UPS API integration makes the most of their status tracking, address validation, and more.

Use your personalized account number to create and pay for shipping labels, calculate live rates, and collect fees.

USPS

Address Validation and live rate calculation put you at the forefront of features for USPS. Instantly track shipment status for any order.

Operating Systems

Windows

Our custom Windows app provides deep insight into the diagnostics and performance of any PC.

MacOS

We support everything your customers and employees want from their Mac.

iOS

With demand for hardware and software repairs for iOS devices at an all time high, our technicians are prepped and ready to serve.

Android

Our remote technicians provide expert support for everything your customers want from their Android phones.

Chromium

We make your customers' Chromebooks safe and secure.

From removing bloatware to creating user accounts, we can service individuals or entire fleets.

Browsers

Safari

Mac users can rejoice knowing that our online solutions are tested and ready for Safari users.

Chrome

With 63% global market share among browsers, rest assured that every feature is optimized for Chrome browsers.

Edge

Our online solutions are 100% supported for Microsoft's latest Chromium-based browser.

Brave

Our developers natively use this Chrome alternative, so all of our apps are guaranteed to be fully featured.

Firefox

Our online solutions are 100% supported for Firefox.

Anti-Virus

McAfee

We manage hundreds of thousands of subscriptions across multiple vendors for this anti-virus juggernaut.

We can update everything from retrieving activation codes to regenerating licence keys and checking subscription status.

PC Matic

As a fast-growing contender in the anti-virus space, PC Matic is among our preferred anti-virus providers.

We can check subscription status and sign up customers with new activation keys in a matter of moments.

Distributors

Synnex

With our deep API integrations, distributing with Synnex is fast and easy. Place purchase orders, retrieve invoices, and check on live catalog data in seconds.

Our API also supports our Managed Print Service — automatically keep companies in-stock with the right toner and ink.

Ingram Micro

Purchasing and deployment through Ingram Micro's vast distribution network has never been easier.

Check and place orders live, and check the catalog price and availability for any item in their catalog.

D&H

Distribution through D&H is fast and easy, thanks to our robust connections and automation systems.

Check and place orders live, and check the catalog price and availability for any item in their catalog.

Arvato

Buy and manage Microsoft license keys with ease thanks to our Arvato integration. We support all major Microsoft software — Office, Windows, and more.

Tech Data

Live and daily checks on catalog price and availability give you the flexibility you need to work with Tech Data.

Plus, you can place POs and see invoice statuses so you always know where you stand.

ESSLS

Place and retrieve purchase orders, check on invoices, and receive live catalog information — all with our powerful ESSLS integration.

eCommerce

icecat

We integrate deeply with icecat's product information and specifications.

We provide high-quality photos, videos, product specs, A+ content, related products, reviews, and more – all updated daily.

ChannelOnline

ChannelOnline's superpower is knowing exactly which parts and components are compatible with each piece of tech.

With built-in quote generators, hardware repairs and upgrades are simple and fast.

CyberSource

Cybersource not only powers online credit card payments, but we also use their integration to store sensitive customer data in a PCI-compliant data vault.

TimePayment

Many of our customers want to expand their online services by financing customer payment plans and leases.

Our integration with TimePayment allows you to create new plans, send and sign contracts, and receive blazing fast credit decisions in one place.

CIT

Expand your customers' options by offering instant online financing for any tech purchase through CIT.

Our integration supports creating new plans, sending and signing contracts, and automated credit decisions.

Manufacturers

Apple

In addition to supporting Apple and iOS devices in our tech support center, we also integrate with Apple to receive advanced shipping notices to keep your customers in-the-know about where their products are in the shipping process.

Acer

Our technicians help troubleshoot all manner of Acer PCs, chromebooks, and monitors.

On top of that, we also receive advanced shipping notices so you can keep track of your Acer products as soon as they ship.

Lexmark

As a staple in the office printing market, we provide expert support for Lexmark printers and supplies, no matter where you purchased them.

Not to mention our advanced shipping notices to keep you in the loop about your customers' Lexmark products.

Lenovo

Our support reps know the intricacies of Lenovo desktops and laptops, so your customers are always covered.

Our integration also support advanced shipping notices with tracking numbers so you always know where your Lenovo product are.

Microsoft

Our integration supports keys and purchases directly from Microsoft, including subscription status inquiries, along with subscription modifications and cancellations.

And more

Ivanti

Tracking and managing incident reports can be tricky and time-consuming. That's why our integration with Ivanti can automatically create, update, post, and resolve incident reports.

Once it's resolved, we also automatically send updates to users who were involved with the incident.

Active Directory

Save time and money using our sophisticated Active Directory integration.

Get real-time user authentication using LDAP, remotely view and edit contact details, sync unlimited lists of people, and more.

Twilio

With full integrations into Twilio's range of communication, you can provide automated calls, chat, SMS, and more.

We also support automated echoing and replies for a low-cost interactive chat.

8x8

Our integration with 8x8 supports live caller ID, caller details, call logging, call tracking, real-time screen pop, and more.

WorkMarket

Post, update, manage, and finish jobs completely automated using WorkMarket's expansive network of on-call technicians.

You can even update passwords and manage account access through the API.

NetSuite

We help make NetSuite's vast collection of records and data available on every platform you use, so you can make informed decisions and reduce double work.

Sales orders, invoices, POs, tracking numbers, inventory, reporting, and more are all supported with our robust integration.

Take a sneak peek

RESTful by nature

True's RESTful JSON API provides real-time access and support for nearly all records and functionality within our systems. We implement the most modern technologies, along with top-notch security, and extremely reliable availability.

Compatible with legacy APIs

Our flexible architecture allows third parties to implement other API technologies such as EDI, XML, CRUD, Microsoft AAD, YAML, RPC, SOAP, and many more – all sanitized and standardized into our unified API.

Order preparation

We offer several data collection actions at your disposal. Collect information from your customers in individual products, categories, or classes of products. You can return customer question prompts to make sure all necessary info is gathered. These are all entirely modifiable.

Flexible order deployment actions

We offer many API actions in the order deployment stage as well. When your customers schedule on-site appointments or if you need to prepare a third-party supplier with information they'll need to complete your customer's order. Actions include product and service availability, reservation, status, modify, and cancel.

Accounting

Robust accounting API transactions help facilitate the financial process with your suppliers. Electronic purchase orders cut down on mistakes and are processed much faster. Retrieve or receive supplier invoices and either generate reports or forward them to your internal system.

Reports

Reports feature fully custom transaction criteria so you get exactly the data set you need. Reports summarize data for customers, orders, products, and financials, and more. Plus, you can keep track of third-party suppliers and consolidate data back into a standardized report. As with all of our API methods, report parameters and exports are extremely flexible.

Take it for a test-drive

Take a look at how other companies are using True and see how it can work for you.

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